Privacy Notice

Your privacy is important to Jackson Parton. This Privacy Notice discloses information about the way in which we gather, process, protect and use the Personal Information you provide us.


Your Personal Data

“Personal Data” is defined in the EU General Data Protection Regulation 2016/679 (EU) and means any information relating to an identified or identified natural person, not a company, who can be identified directly or indirectly by an identifier such as, for example, your name, address, the company you work for, location data, online identifier, email address, telephone number or any other information that you provide us. 


Use of Personal Data

We will only use your Personal Data for our Legitimate Interests (as defined by GDPR) including the following purposes:

  • To provide the services requested by you;
  • To communicate with you about the services we provide to you;
  • To process and respond to your requests, enquiries and any complaints by you;
  • To update our records;
  • To analyse trends and profiles;
  • For audit purposes;
  • To carry out customer satisfaction surveys and research;
  • To prevent or detect fraud and to comply with our legal obligations;
  • To recommend products and services that may be of interest to you;
  • To enable third parties to carry out any of the above on our behalf.

If your Personal Data has to be processed for reasons other than Legitimate Interests or the above purposes we will contact you to obtain your consent, which may be refused.


Cookies policy

Our website uses cookies to enhance the users experience while visiting

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

We use Google Analytics software to collect information about how you use  We do this to help make sure the site is meeting the needs of its users and helping us make improvements. 

We do not collect or store your personal information (for example your name or address), so this information cannot be used to identify who you are.


Complaints to the Information Commissioner’s Office (“ICO”)

If you are unhappy with us and the way we treat your Personal Data, please contact us.  You may also wish to contact the ICO to make a complaint.  Details of how to do that are on the ICO’s website at its helpline 0303 123 1113 or +44 1625 545 745 (if calling from outside of the UK).


Who we are

Jackson Parton is a Partnership whose address and place of business is 6th Floor, 5 Lloyd’s Avenue, London EC3N 3AE, United Kingdom. We are authorised and regulated by the Solicitors Regulation Authority.  Our SRA registration number is 75273.  We are also registered with the Information Commissioner’s Office:  our registration number is Z4659883.


Obligations as Data Controller / Data Processor

Any Personal Data you provide us is controlled by Jackson Parton who, for the purposes of GDPR is the Data Controller and may also be the Data Processor.

Throughout your relationship with Jackson Parton you will provide us with Personal Data in order to receive and use our services.

When you provide us with your Personal Data we have legal obligations regarding the way we control and process that data. We must:

  • Process your Personal Data lawfully, fairly and in a transparent manner;
  • Only collect your Personal Data for specified, explicit and legitimate purposes;
  • Only collect adequate and relevant Personal Data, limited to what is necessary;
  • Make sure that Personal Data is accurate, and kept up to date;
  • Keep your Personal Data in a form which permits identification of you no longer than is necessary; and
  • Keep your Personal Data secure.

Storage of Personal Data

We will hold your Personal Data securely and for as long as it is necessary for the purposes set out above and we will remove it when the purposes have been met, unless you agree to future communication with us or as required by law and our regulator.

Your Personal Data will be stored securely within our office and also on our secure Cloud based system, which is provided by DPS Software, Herewood House, 288 Southbury Road, Enfield, Middlesex EN1 1TR. Their servers are and your Personal Data will be stored and processed as necessary by DPS Software as Data Processor within the United Kingdom and we have taken steps to ensure that they are compliant with GDPR.

We aim to ensure your Personal Data is secure and accordingly have put in place appropriate physical and technical measures to achieve this.  Our service providers are required to do the same.

Your Personal Data may be transferred to and stored outside the European Economic Area (“EEA”), but only in order to provide the services requested by you.  For example, we may need to provide your Personal Data to lawyers, surveyors or experts outside the EEA in order to use their services.  In the event that we do need to transfer your Personal Data outside the EEA we will take all reasonable steps necessary to ensure your Personal Data is safeguarded, secure and, so far as possible, in accordance with this Policy.


Your rights

You have the right to request confirmation that your Personal Data is being processed by us, access to your Personal Data held by us (and to receive a copy of it) and to ask us to rectify and erase the Personal Data held by us.  We are obliged to comply with any such requests so far as possible, but in some instances such requests may not be possible to comply with.  For example, contact information linked to a specific case cannot be deleted as we are obliged to keep case files for at least 6 years after a matter has been closed.  We may also need to retain some of your Personal Data to comply with the law or the requirements of our regulator.  In such instances we will explain to you why the Personal Data cannot be deleted, but access to that Personal Data can be restricted if you require.

You have the right to restrict or object to the processing of your Personal Data.  

If you wish to exercise your right to restrict the processing of your Personal Data, the affected Personal Data will only be processed with your consent or if necessary for establishing, exercising or defending legal claims, for the protection of another person’s rights or for reasons of important public interest.  You will be informed before any restriction of processing is lifted.

If you wish to object to the processing of your Personal Data we must cease any processing immediately unless we can demonstrate further processing is necessary for the performance of a legal task or for our legitimate interests and there are compelling legitimate grounds for the processing, which override your interests, rights and freedoms or the processing is necessary for the establishment, exercise or defence of legal claims.

You also have a right to Data Portability so that your Personal Data can be used with other service providers.  This right will not generally apply to the Personal Data that we process, but if you wish to exercise this right please contact us.

If you have any questions, would like to see the data we hold about you or would like your Personal Data to be deleted, please contact the Partner with overall supervision of your matter.


Changes to this Privacy Policy

If there are any changes to this Privacy Policy they will be notified via our website and, if necessary and appropriate, by email.


Contact us

If you have any questions about this policy or wish to exercise your rights under GDPR, please contact Jonathan Clyne:

By email:

By telephone: +44 (0)20 7702 0085

By post to: Jackson Parton, 6th Floor, 5 Lloyd’s Avenue, London EC3N 3AE, United Kingdom